If you are working as a newly remote or hybrid team, you may have noticed new challenges arise. Even "normal" tasks like managing projects and communicating with staff look different and even feel uncomfortable at times.

And on top of that, your employees may be facing burnout as their work and home life have blended into one.

So how do we invest in our employees and make sure they have the skills and resources they need to thrive in this new environment?

I knew I had an opportunity in this moment. I could react the way I wanted to react, brushing the statement off…or I could dig deeper to understand what was going on.

We’ve all been on boring webinars, but that doesn’t have to be our reality. With these tips, we can create truly engaging and effective virtual classroom training.

You trained your staff. Yet, here you are responding to the same customer complaints because your staff aren’t serving them the way you need them to.